Job Description

Executive Housekeeper

The Executive Housekeeper is responsible for overall cleanliness and friendly service of the entire hotel including, but not limited to, all guest rooms, public areas and facilities, storage rooms, guest and house laundry.

• Oversee Housekeeping Team: Complete daily stand-up with the team each day to review objectives and confirm checklists are assigned and prepared for the day. Every deficiency should be rectified, and team members should be trained and held accountable for meeting criteria for cleaning, per the checklist, daily.
• Schedule Management: Complete the room assignments for all housekeepers each day, confirm all rooms are cleaned, inspected and marked correctly in the PMS (Property Management System) and available for sale.
• Status Reports: Balance and clear the room status nightly, comparing the PM Housekeeping Report with the computer's room status report and resolve all discrepancies in the absence of the Executive Housekeeper.
• Storage Rooms: Maintaining the organization and cleanliness of all storage rooms, mechanical rooms, housekeeping closets and main housekeeping laundry room.
• Maintenance Requests: Monitor work orders and submit to Engineering department according to procedures.
• Supply Management: Maintain required stock of all housekeeping and laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis.
• Inventory: Conduct monthly and quarterly housekeeping inventories on a timely basis.
• Lost and Found: Maintain and monitor "Lost and Found" procedures and policies according to standards.
• Assign supervisor duties, via approved checklist, each day and verify all items have been completed and checked for quality.
• Chemical Safety: Monitor proper use of and compliance with hazardous chemicals according to OSHA standards.
• Complete Daily Objectives: Opening the department, assigning, and distributing housekeeper boards and keys, inspecting guest rooms, closing the housekeeping department.

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